Which? - Principal Behavioural Insight Analyst

Job description - What you will be doing

As our Principal Behavioural Insight Researcher, you will play a critical role in designing and undertaking high quality research on a range of consumer policy areas.  You will be expected to lead projects from development to publication which have the capacity to generate original evidence and new policy asks, editorial content and/or new Which? products/services or interventions.

In your role as a consumer behaviour expert you will work across all our policy areas spanning consumer markets and public services – from energy, to financial services, to health and social care – working closely with policy, campaigns and economic analysis colleagues to design and deliver research that ultimately achieves positive change for UK consumers. Due to the seniority of your role, you will actively support the Head of Behavioural Insight, contributing to the overall strategy and direction of the Behavioural Insight Team.

Beyond Which, you’ll be building on your own as well as the team’s external profile, strengthening and expanding our partnership with Warwick University and proactively managing stakeholder relationships to ensure our work has the greatest possible impact. 

Desired Skills and Experience - What you’ll need

To succeed in this role, you will need to have had an excellent academic track record with a good undergraduate degree in any area (however a degree or Masters in a related area would be very desirable).

Due to the applied nature of our research, you will need to have a deep understanding of the behavioural science literature and how it can be applied to help solve complex policy problems and generate new initiatives to benefit consumers. We need someone that is able to challenge the status-quo and find creative solutions to solve problems – be that through policy, regulation or even new products and interventions.

You will have proven project management skills and be more than able to work under pressure and manage your workload to meet short deadlines. You will need to have strong written and verbal skills and be comfortable interacting with internal and external stakeholders, including academics, policy makers and regulators and corporate contacts.  

In return, you'll get brilliant training, the support of a close-knit team, and the chance to see your decisions make real differences to UK consumers. You'll also get all sorts of benefits - from eye tests to childcare vouchers, to free legal advice.

Please apply with your CV by Sunday 17 May. 

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